A Study on Customer Satisfaction and loyalty in Enterprise users of fixed network company in Taiwan
碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 94 === The subject of this research is one of the fixed network companies in Taiwan, named A fixed company. Through real diagnosis process to investigate the main factors in service expectation of enterprise users and customer true-feeling during passed four years a...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/04727498304375752085 |