A Study on the Customer Satisfaction of Financial Institute—Hua Nan Bank

碩士 === 國立中興大學 === 應用經濟學系所 === 94 === In this study, the customers of Hua Nan Bank were surveyed for expressing their opinions through designed questionnaire. After collecting all returned questionnaire, method of multivariate analysis of variance (MONOVA) and Linear Structural Relations Models(LISRE...

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Bibliographic Details
Main Authors: Hsiao Ling Chu, 朱小玲
Other Authors: Chaur-Shyan Lee
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/36241397790022969973