A Study on the Customer Satisfaction of Financial Institute—Hua Nan Bank
碩士 === 國立中興大學 === 應用經濟學系所 === 94 === In this study, the customers of Hua Nan Bank were surveyed for expressing their opinions through designed questionnaire. After collecting all returned questionnaire, method of multivariate analysis of variance (MONOVA) and Linear Structural Relations Models(LISRE...
Main Authors: | Hsiao Ling Chu, 朱小玲 |
---|---|
Other Authors: | Chaur-Shyan Lee |
Format: | Others |
Language: | zh-TW |
Published: |
2006
|
Online Access: | http://ndltd.ncl.edu.tw/handle/36241397790022969973 |
Similar Items
-
The Study of Waiting Quality and Customer Satisfaction-The Case Study in HUA-NAN Commercial Bank
by: Chang-Chin Lung, et al.
Published: (2006) -
A Study on the Relationship between Service Quality and Customer Satisfaction - A Case Study of Internet Banking of Hua Nan Commercial Bank
by: Lee, Kuang-Tsan, et al.
Published: (2017) -
A THESIS FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION INSTITUTE OF FINANCIAL MANAGEMENT NAN HUA UNIVERSITY
by: Chih-chu Li, et al.
Published: (2010) -
The Impact of Financial Technology Innovation on Bank Operation Management :A Case Study of Hua Nan Bank
by: Mei-Chen Lin, et al.
Published: (2019) -
The Study of Feasibility of Mergers between Bank of Taiwan and Hua Nan Commercial Bank based on the affiliation of financial industries .
by: Mei-Yeh Wei, et al.
Published: (2000)