The Reserch on the Customer Satisfaction of Call Center and the Job Commitment of Leased Employees—The Case of C Telecom Company Call Center
碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 94 === Abstract In the time when the service industry towers over the others, enterprises all seek to provide excellent service quality and build strong bonds to their customers in order to thrive. According to the research results of domestic and international comp...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/14907320343052272455 |