A Study on Service Quality and Customer Satisfaction in the Banking Industry
碩士 === 國立成功大學 === 統計學系碩博士班 === 94 === This research is directed at the financial institutes in Tainan and conducted to its citizens, who received questionnaires by post. 296 samples have been randomly selected for analysis, with methods such as descriptive statistics, Chi-Square test, and linear str...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/40122795416796947372 |