The Relationships Research among Service Quality, Service Value, Customer Satisfaction and Behavioral Intentions of Internet Telephony
碩士 === 國立成功大學 === 電信管理研究所 === 94 === Internet Telephony (or Voice over Internet Protocol) enters telecommunication market successfully by low communication tariffs. Service quality, service value, consumer satisfaction, and behavioral intentions have become the priority of service provider in the in...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/96015743973776542270 |