The Relationships between Strategic Human Resource Management Practice and Service Recovery Performance
碩士 === 國立體育學院 === 休閒產業經營學系碩士班 === 94 === As a perspective of system theory, this research was intended to explore the relationships between strategic human resource management practice (SHRMP) and service recovery performance. The subjects were the frontline employees in recreation and fitness cente...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/62924575532501088476 |