The Minimal Workforce Requirement of A Call Center

碩士 === 國立交通大學 === 運輸科技與管理學系 === 94 === A call center not only provides communications between customers and enterprise, but also provides services and promotions. It can be regarded as the best representative of the service business. Nowadays the manpower demand of a call center can be mainly calcul...

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Bibliographic Details
Main Authors: Yu-Chih Lai, 賴裕智
Other Authors: Anthony Fu-Wha Han
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/34308501277995273402