Integrating Kano’s model into QFD for service quality of national freeway service area
碩士 === 國立嘉義大學 === 休閒事業管理研究所 === 94 === In recent years, with the government administered the two days off policy, people have been spending more time on domestic tourism. Therefore, it is important to improve the service quality of national freeway service area. This study discussed the strategies o...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/43699708392413455755 |