Military Cadet Welfare Service Demand Analysis with KANO two-dimensional quality analysis method—A Case Study on the Cleaner of the R.O.C. Military Academy
碩士 === 國防管理學院 === 國防決策科學研究所 === 94 === Abstract In the wake of the Jing-Jin Program (Armed Forces Streamlining Program), the student body is dwindling. For existing post-exchange (PX), it is essential to improve its operational effectiveness by providing better service quality and gaining customers’...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/29537253149949675347 |