The Performance Management of CustomerService Center in Life Insurance Company

碩士 === 國立高雄第一科技大學 === 風險管理與保險所 === 94 === ABSTRACT The sample of this research is the performance of 25 customer service centers in a life insurance company in Taiwan. First, based on the performance data, we use arithmetic mean which states the Measures of central tendency of statistics in descript...

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Bibliographic Details
Main Authors: Fun-Shing Wu, 吳方興
Other Authors: Min-Sun Horng
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/26521806509292859840