The relationship among Consumer orientation, Service value, Medical care service quality and Patient satisfaction-Take the medical center in southern Taiwan for example
碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 94 === ABSTRACT Under the National Health Insurance Program, hospitals face heavier pressure than before. Under the limitation of cost pressure and patient source, competition between hospitals has increased dramatically .To meet the goal of quality improvement and...
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2005
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Online Access: | http://ndltd.ncl.edu.tw/handle/13886027021303157931 |