The Impacts of Internet Word-of-Mouth Message and the On-line Shipping Mall''s Response Strategies on Consumers'' Perception

碩士 === 國立臺灣大學 === 商學研究所 === 94 === With the advances of the Internet and web technology in recent years, consumers have been able to search information through a new channel -- Internet forum. Current research literatures about word-of-mouth (WOM) mostly focus on the effect of interpersonal influenc...

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Bibliographic Details
Main Authors: Hsin-Hua Chien, 錢欣樺
Other Authors: 郭瑞祥
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/22825402791045458821