A Study of the relationship between Flight Attendants’ Perceived Internal Service Quality, Psychological Contract and Organizational Citizenship Behavior.
碩士 === 中國文化大學 === 觀光休閒事業管理研究所 === 94 === Organizational citizenship behavior is becoming important for enterprises in these years. For the aviation industry, if flight attendants have the organizational citizenship behavior, it not only could facilitate the operation effectiveness of the organizatio...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/52593671026326651391 |