The Study of Relationships of Service Quality, Service Recovery, Customer Orientation and Consumer Purchase Intention—Case on the Consumer Electronic Products in 3C Distribution Channel
碩士 === 靜宜大學 === 企業管理研究所 === 94 === Many scholars discussed the relationship between services quality and purchase intention in the past, however, little research has discussed customer orientation and purchase intention. From past references knew that service quality is the basic ability for current...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/qdvb2j |