The study of Service Quality、Service Failure、Service Recovery、and Customer Satisfaction—Take an example from the warehouse store in Tainan
碩士 === 南台科技大學 === 企業管理系 === 94 === Abstract As the economy environment constantly changing、the service industry is growing rapidly and notably. According to the industry and employment structural data from the Directorate-General of Budget、Accounting and Statistics、Executive Yuan、R.O.C.、the service...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/99352945230371637434 |