Quality Function Deployment in the application of promoting the university dormitory quality – A case study of Tamkang University

碩士 === 淡江大學 === 教育政策與領導研究所碩士班 === 94 === The purpose of this study is using the concept of Quality Function Deployment (QFD) to explore the service quality of the university dormitory quality. The study instruments are self-designed questionnaires- “The service quality expectation and satisfaction i...

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Bibliographic Details
Main Authors: Hui-San Chen, 陳慧珊
Other Authors: Flora Chia-I Chang
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/46253357668605681855