A RESEARCH INTO THE RELATIONSHIP BETWEEN CUSTOMER VALUE AND PERFORMANCE OF CUSTOMER RELATIONSHIP MANAGEMENT- BASED ON A PERSONAL BANKING DEPARTMENT OF ONE BANK

碩士 === 大同大學 === 事業經營學系(所) === 94 === After Taiwan became one member of WTO four years ago, the following internationalization and liberalization in financial industry have led domestic banks to a new era. In order to cope with this global trend, all banks strive to develop customer-tailored financia...

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Bibliographic Details
Main Authors: Wen-chun Tseng, 曾文俊
Other Authors: Nan-hong Lin
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/81891519006260591587