A study of the effect of service quality andswitching cost on customer satisfaction and loyalty-a survey of web album websites

碩士 === 國立雲林科技大學 === 資訊管理系碩士班 === 94 === As the Internet matures and the climate of personal website rises, Web albums and Blogs are famous recently. Web albums are even more being paid attention by general portal, providing free web space, web link, and guest books, bring huge uncovering opportuniti...

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Bibliographic Details
Main Authors: An-Yuan Jan, 詹安元
Other Authors: Huan-ming Chuang
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/40899125673006042157