The Source of Customer Knowledge and the Activities of Customer Relationship Management in the Department Store
碩士 === 元智大學 === 資訊管理學系 === 94 === To maintaining competitiveness, the application of Customer Relationship Management and Knowledge management is already an inevitable trend. How capture consumers and make them have loyalty to the company, is already the main object of each enterprise. Want to keep...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/67620604018353007002 |