A Study On Service Quality, Customer Satisfaction and Post-purchase Behavior of ETC in Taiwan Freeway
碩士 === 中華大學 === 經營管理研究所 === 95 === Taiwan’s ETC started in February 10, 2006. Then there were so much negative critic about ETC so that people don’t intend to use it. Up to May 2007, there were only 310,000 ETC users, ETC group needs a lot of hard-works if the goal which most of freeway users will u...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/31066896849773284938 |