Using Fuzzy Multi-criteria Decision Making for evaluating the service quality of internet banking

碩士 === 中原大學 === 企業管理研究所 === 95 === Since Citibank in October 1995 took the lead in Internet banking, domestic public and private banks gradually build exclusive website. With the growing popularity of e-commerce, Internet banking will become an important competitive tool of individual banks. Interne...

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Bibliographic Details
Main Authors: Chia-Wen Tsai, 蔡嘉紋
Other Authors: Yi-Chung Hu
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/19674101265410521362