The connection Study of Customer Complains Behavior for Japanese General Merchandise industry, Solve complain, Satisfaction and follow-up Behavior of Customer
碩士 === 大葉大學 === 國際企業管理學系碩士在職專班 === 95 === Since 1852 the department store was established in Paris, it has been play a role for the economy window of modern city. Conductors (owner) gradually attract their customers by comfortable environment, fashion products and excellent services; however the cus...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2004
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Online Access: | http://ndltd.ncl.edu.tw/handle/22742120030953758822 |