Customer Service System and Customer Relationship Management – The Case of KVM Switch Industry
碩士 === 逢甲大學 === 經營管理碩士在職專班 === 95 === As the liberation, internationalization and global competition, customer relationship management (CRM) has become one of the most important issues of enterprise. For how to know existing customer and attract the most profitable and potential customers is the mos...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/89549367975332619635 |