An Action Research on a Customer Knowledge Community in the Pension Industry
碩士 === 輔仁大學 === 資訊管理學系 === 95 === To use wiki and blog on knowledge management becomes more and more popular. This study use Bitweaver, a tool that integrated both wiki and blog, to build a customer knowledge management community in the pension industry. The characteristics of pension industry are t...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/95654442257666415266 |