An Action Research on a Customer Knowledge Community in the Pension Industry
碩士 === 輔仁大學 === 資訊管理學系 === 95 === To use wiki and blog on knowledge management becomes more and more popular. This study use Bitweaver, a tool that integrated both wiki and blog, to build a customer knowledge management community in the pension industry. The characteristics of pension industry are t...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/95654442257666415266 |