The Study on Using Kano’s Model to Explore the Services Quality of the Airline
碩士 === 開南大學 === 空運管理學系碩士班 === 95 === In the competition international air transportation market, the airline besides provides the diverse marketing strategy, in the service quality part also unceasingly progress and the improvement, enables the passenger can to obtain the the most perfect service qu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/92130079785813983445 |