A study on the army hospital service quality and the customer satisfaction in the south region—A case study with the Kano model
碩士 === 立德管理學院 === 地區發展管理研究所 === 95 === ABSTRACT Since the March 2001, health care insurance of serving-military and military veterans have been reviewed as part of the public welfare. As a result, the government military hospital no longer provides health care solely for military community. Under th...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/51757120002656990606 |