A study on the army hospital service quality and the customer satisfaction in the south region—A case study with the Kano model
碩士 === 立德管理學院 === 地區發展管理研究所 === 95 === ABSTRACT Since the March 2001, health care insurance of serving-military and military veterans have been reviewed as part of the public welfare. As a result, the government military hospital no longer provides health care solely for military community. Under th...
Main Authors: | Yu-hui Lo, 駱有惠 |
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Other Authors: | none |
Format: | Others |
Language: | zh-TW |
Published: |
2007
|
Online Access: | http://ndltd.ncl.edu.tw/handle/51757120002656990606 |
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