The relationship between emotional labor and job satisfaction

碩士 === 銘傳大學 === 國際企業學系碩士在職專班 === 95 === Due to services are intangible, service quality is the key point to obtain customer’s order by organization. How to provide good service to customer? The answer is that sales representative provides good service to customers face to face, creates delight atmos...

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Bibliographic Details
Main Authors: Vicky Chang, 張心瑜
Other Authors: Wen-Tsung Hsu
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/dszs2v