An Approach to Evaluating Service Quality for Reverse Logistics
碩士 === 國立勤益科技大學 === 工業工程與管理系 === 95 === Reverse logistics (RL) plays an important role in the supply chain management and is increasingly drawing the attention of researchers and practitioners. The purpose of this paper is to explore significant service quality entries and then to comprehensively fu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/77058413351721251344 |