The Relationships among Service Quality, Perceived Value, Customer Satisfaction, and Behavioral Intentions: An Empirical Study of Online Shopping
碩士 === 國立成功大學 === 國際管理碩士在職專班 === 95 === The investigation of the relationships among service quality, perceived value, customer satisfaction, and behavioral intentions has been empirically demonstrated under traditional service environment. Specifically, the interest was exploring the an-tecedent,...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/17084688228970045827 |