Linking HRM Practices, Job Satisfaction and Service Climate to Improve Service Quality for Customers in Service Organizations in Cambodia
碩士 === 國立成功大學 === 國際管理碩士在職專班 === 95 === In particularly, this study intends to explore the relationship among HRM practices, job satisfaction, service climate, service quality, which influence on customer satisfaction and loyalty. In addition, the quality of service is the main topics and issues in...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/24618719177205476521 |