Integrating Lean and Six Sigma Methodologies for Service Quality Improvement and Innovative Design
博士 === 國立交通大學 === 工業工程與管理系所 === 95 === In today’s booming service economy, providing customers with high-quality and quick services has been widely recognized by many world-class organizations as an essential means of achieving business excellence. Moreover, the capability of delivering excellent se...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/02157732310209762414 |