The Influence of Insurance Customer Service Quality Perceptions and the Level of Involvements on Cognitive Dissonance
碩士 === 國立交通大學 === 管理科學系所 === 95 === According to the signed insurance policies, customers can be served as security for their dispersible and transferable risks in the future but at the same time they usually understand one-sided information about it. They will find what they thought of the product...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/86743711593347048401 |