The Influence of Insurance Customer Service Quality Perceptions and the Level of Involvements on Cognitive Dissonance

碩士 === 國立交通大學 === 管理科學系所 === 95 === According to the signed insurance policies, customers can be served as security for their dispersible and transferable risks in the future but at the same time they usually understand one-sided information about it. They will find what they thought of the product...

Full description

Bibliographic Details
Main Authors: Jia-Tian Dai, 戴嘉瑱
Other Authors: Jen-Hung Huang
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/86743711593347048401