The influence of relationship quality on loyalty to ASPs – The case of logistics information ervices
博士 === 國立中央大學 === 資訊管理研究所 === 95 === The growth of application service providers has been phenomenal in IT service industry worldwide. Nevertheless, customers can easily switch from one supplier to another based on the comparison between cost and benefit if their service is comprised with modularize...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/21357585716613848036 |