A Study of the Impact of Dispatching Rules and Information Equipment on Service Performances of Fast-Food Restaurant
碩士 === 國防管理學院 === 後勤管理研究所 === 95 === The thesis discussed the impact of dispatching rules and information equipment on service performances (i.e., ‘customer on-line waiting time’, ‘average counter processing time’, and ‘utilization of counter staff’) of fast-food restaurant. Through on-site observat...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/2v8237 |