The Effects of Organization Change to Customer Satisfaction for Bank Privatization and Merger

碩士 === 國防管理學院 === 後勤管理研究所 === 95 === In decade years, the banking industry in Taiwan suffered from more and more competitiveness, which resulted from unrestricting, internationalization, public enterprise privatization, and merger by government policy. Customer satisfaction is still core value for t...

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Bibliographic Details
Main Authors: Wen Lee, 李文
Other Authors: 邱華凱
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/33080265415623572496