Examining the Relationships between Hotel Service Quality, Customer Satisfaction, Trust and Revisit Intention--A case of Hotel's Contracting Enterprise
碩士 === 南華大學 === 旅遊事業管理研究所 === 95 === In this thesis, I want to study the relationships between the customer’s resist intention with the hotel’s service quality, customer’s satisfaction, customer’s trust. I have mailed 388 questionnarires to the enterprise which have contracted with the hotel aroun...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/96k6zn |