A Study of Relationship Marketing in Coffee Shop Chain-Store--An Integrated Model

碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 95 === In the research that was conducted, we constructed a relationship quality model suitable for the coffee shop chain-store. Through the literatures review, there are three important relationship quality antecedent factors, communication quality, service qualit...

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Bibliographic Details
Main Authors: Hsin-yi Chen, 陳欣怡
Other Authors: Shih-hao Wu
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/55026367530627529553