The Establishment of Cost-Effective, Objective Oriented LSP Performance Measurements

碩士 === 國立屏東科技大學 === 企業管理系所 === 95 === This article establishes a cost-effective, objective oriented customer service measurement system for Logistics Service Providers (LSP). Traditionally, LSP performance measurements are focused on service purchase price and ignore service quality and the potenti...

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Bibliographic Details
Main Authors: Shu-Chuan Chen, 陳樹全
Other Authors: Chee-Cheng Chen
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/51139041862113273566