A study of constructing educational service quality scale for university:An example from Tainan
碩士 === 國立臺南大學 === 教育經營與管理研究所 === 95 === Reviewing the past literature of service quality, we found that many people have various opinions for the influential factors of service quality during past twenty years.Therefore, a specific service quality scale based on a specific business industry was cons...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/15677258283671496152 |