A study of constructing educational service quality scale for university:An example from Tainan

碩士 === 國立臺南大學 === 教育經營與管理研究所 === 95 === Reviewing the past literature of service quality, we found that many people have various opinions for the influential factors of service quality during past twenty years.Therefore, a specific service quality scale based on a specific business industry was cons...

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Bibliographic Details
Main Authors: Wen-chun Li, 李文君
Other Authors: none
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/15677258283671496152