A Study of Service Quality of ERIC Database
碩士 === 國立臺灣師範大學 === 圖書資訊學研究所 === 95 === Based upon SERVQUAL measurement scales, this study is to investigate the service quality of ERIC database by questionnaire survey. It is designed and used to conduct a survey among the graduate students in National Taiwan Normal University. The results support...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/19499447373596311817 |