The research of Customer Relationship Managementin the Network EnvironmentThe research of Customer Relationship Managementin the Network EnvironmentThe research of Customer Relationship Management in the Network nvironment
碩士 === 中國文化大學 === 國際企業管理研究所 === 95 === This study empirically examines bookstores constructed customer relationship management in the network environment, and investigates the relationship between cus-tomer relationship management and customer loyalty. The research has found the an-swer from the exi...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/92594545292903989391 |