The Correlation Research in Service Quality,Customer Satisfaction and Repurchase Intentions

碩士 === 中國文化大學 === 國際企業管理研究所 === 95 === This thesis discusses about service quality of life insurance consultants, customer satisfaction and re-purchases intentions of customers by analyzing articles to understand how these three factors affect each other. As a result, we use this result to evaluate...

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Bibliographic Details
Main Authors: Chien Nien Chiang, 姜建年
Other Authors: Tai Ning Yang
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/28758664954239969192