The Correlation Research in Service Quality,Customer Satisfaction and Repurchase Intentions
碩士 === 中國文化大學 === 國際企業管理研究所 === 95 === This thesis discusses about service quality of life insurance consultants, customer satisfaction and re-purchases intentions of customers by analyzing articles to understand how these three factors affect each other. As a result, we use this result to evaluate...
Main Authors: | Chien Nien Chiang, 姜建年 |
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Other Authors: | Tai Ning Yang |
Format: | Others |
Language: | zh-TW |
Published: |
2007
|
Online Access: | http://ndltd.ncl.edu.tw/handle/28758664954239969192 |
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