The Bank Employees Attitude and Consumers Perceptions of Internet Banking
碩士 === 靜宜大學 === 企業管理研究所 === 95 === A traditional retail bank offers customers personal service that not only establishes trust, but also maintains customer loyalty to the bank. However, the holiday system has shortened banks’ service time while customers’ needs have been increasing, thus the importa...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/26322190670844163277 |