An Empirical study for the relationship between financial consultant’s performance , extra-role customer service and the customer’s perceptions of wealth management banks

碩士 === 東吳大學 === 企業管理學系 === 95 === This research wants to treat the affiliation by the related literature review, constructs the research overhead construction, attempts to discuss emotional intelligence, training, information technology , service climate, financial consultant’s performance, financia...

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Bibliographic Details
Main Authors: Jacky Wang, 王正吉
Other Authors: Chung-Tzer Liu
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/83379090679555047401