An Application of IPA to Measure the Service Quality of emergency room
碩士 === 東海大學 === 工業工程與經營資訊學系 === 95 === The emergency room has a special characteristic which is processing urgent medical service event .Rescuing people and keep those sick alive is the first matter concerned. So the feelings of patients’ family members who accompanied them are usually neglected. Ho...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/66666286278397266488 |