The Performance Evaluation of the Financial Industry implement the Customer Relationship Management
碩士 === 國立臺北科技大學 === 工業工程與管理研究所 === 95 === Customer satisfaction is the key for corporate to remain competitive within this tough market. Effective possession of customer mind can keep enterprises ahead in the market, and good customer service is the key differentiator between an enterprise and its c...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/65x9r4 |