Self-Service Technology Application in Public Service

碩士 === 元智大學 === 資訊管理學系 === 95 === In recent years various governmental agencies have been promoting self-service technology such as phone, internet, and Kiosk, etc. It is hoped that these technologies will help the public better help themselves, enhance quality of service, and reduce service cost. U...

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Bibliographic Details
Main Authors: Li-Ya Lee, 李麗雅
Other Authors: Yao- Chin Lin
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/42800381229798896489